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14-07 Omerta Servers Down
Author: Cybah
Last updated: Never
Comments: 0
Views: 9,649
Votes: 0 (0 average)
Version: 2.8
Involved families:
article
Just about 10 minutes after Provenzano's 3rd hijack, all Omerta servers went down, including the IRC server. There was no official message about this before it happened, so nobody knows why or when it'll be up again.

UPDATE:

There is a problem at the hostingprovider which affects all customers of them.
One of the routers stopped doing its work and is being replaced as we speak.
They try to get everything up and running as soon as possible again.
We have no idea how much time the hoster needs to fix the hardware.


UPDATE:

Some parts of Omerta are reachable again.
Still with some server errors but looks like it will be back up and running soon.


UPDATE:

IRC seems to work again.
Websites still got errors.

FINAL UPDATE 13:34h OT:

Websites are up and running 2 again.
Everyone got emptied friendlists.
Looks like the problems are solved.

Omerta down again at 13:55h OT

Explanation at 14:17h OT: Teckna - our apologies, we are currently fixing the friendlists it takes a bit of time


OMERTA UP 14:33h OT:

Friendlist problems seems solved, but adding friends still generates errors.

FIXED 15:30 OT:

Game works correct again.
Happy ranking everyone.
statements
By w00t on 14-07-08 12:15
Yes, Omerta is down. We're talking to our host to determine what the problem is, I'll post here if I get more information. :)

By w00t[nli on 14-07-08 13:22
Our host is back online after a power failure, the servers are running, we just need to get logged in and sort things out there.

Thanks for being patient.

By Teckna on 14-07-08 15:00OT

our downtime.
Hi All,


As you have noticed Omerta just had some downtime, where did this come from?

In our hosters building there was a power outage on one of the breaker panels, the same panel that our servers are active on. The UPS (an emergency battery pack lets say) did kick in and kept all our servers online for a period of time.

unfortunately the backup generators of the data centers building did not kick in as it was not an all outer, but rather only part of the building that did not have any power. This caused the UPS to run out, and result in an all outer.

When the power outage was fixed however, one of the core routers of our hoster did not come back online, resulting that we and you could not access any part of omerta, we had to wait till the hoster had fixed this router so that traffic to our site is enabled again.

Once this router was fixed you where able to get back on IRC (the chat) and again have some contact with eachother, unfortunately the problems where not over yet.

Because all the servers shut down at once without proper shut down, some of our servers hard disks had to be checked and repaired (for the people with some unix knowlegde, we had to run fsck on most of our servers) and our databases had to be repaired (again for technical people: with mysqlcheck) and all servers had to be manually inspected to see if anything had problems. Obviously this took some time as well.

All in all not a great way to start the monday, but we are happy that Omerta is back online after this unforseen technical mallfunction.

Regards,

The Omerta staff.
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